Community News

Life Care Services Ranked Highest in Customer Satisfaction by J.D. Power

By Community NewsNo Comments

Life Care Services Ranked Highest in Customer Satisfaction

It’s a Proud Time to Live at Clarendale of St. Peters

Our management company, Life Care Services®, An LCS® Company, ranked highest in customer satisfaction with independent living senior living communities two years in a row — and we have you to thank for it. This award demonstrates that residents and their families are receiving the care and service they absolutely deserve.

The award for Highest in Customer Satisfaction among Independent Living Senior Living Communities encompasses six individual resident-experience factors. We’re excited to say that, not only did Life Care Services win the overall category, but it also ranked highest within each of the six factors:

• Resident activities
• Community staff
• Price paid for services received
• Resident apartment/living unit
• Community building and grounds
• Dining

“Life Care Services is privileged to serve nearly 40,000 seniors across the nation. We are honored to be ranked highest in customer satisfaction with independent senior living communities for two years in a row by J.D. Power,” says Joel Nelson, president and CEO of LCS, the parent company of Life Care Services. “This award represents the voice of our residents and is a testament to our commitment to serve the customer first and foremost.
Nelson notes this year’s award is especially meaningful given the unique circumstances of the pandemic. “I’d like to recognize the heroic efforts of our community staff who serve residents each and every day. Their diligence and perseverance provides residents with the best senior living experience possible,” says Nelson.
Life Care Services ranked highest in independent living resident overall satisfaction with a score of 855 in the J.D. Power 2020 U.S. Senior Living Satisfaction Study. The study is based on responses from 4,992 residents, or their decision-maker, living in an independent, assisted-living or memory care community within the previous three years.

What Does This Mean for our Residents?

We are deeply grateful to know that our hard work is valued, and we at Clarendale of St. Peters want to assure residents, family, friends and staff that we will continue to improve, evolve and innovate to provide the newest offerings to meet the needs of current and future residents.

If you’d like to know more about the way we enrich the lives of our residents, send us a message on our contact page.

Life Care Services received the highest score among independent senior living communities in the J.D. Power 2019-2020 U.S. Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit for more details.

COVID Update – Fall and Winter Celebrations

By Community News, COVID-19No Comments

Dear Clarendale of St. Peters community,

As we begin to plan for fall and winter celebrations, Clarendale of St. Peters has established precautionary measures to reduce the risk of exposure to COVID-19 and help keep residents and employees safe. We realize the upcoming weeks are traditionally a time of family gatherings and special events, yet the health and safety of our employees and residents remain our top priority.

Our community continues to follow the guidance from the Centers for Disease Control and Prevention and local health authorities. We also encourage our employees, residents and their families to follow the additional protocols provided for fall and winter celebrations:

• When possible, host events outdoors instead of indoors.
• Limit the number of invited guests.
• Follow social distancing guidelines.
• Encourage guests to bring their own face mask, hand sanitizer and other supplies.

Of special importance, if you are planning in-person holiday gatherings with people outside of your household, consider asking all guests to strictly avoid contact with people outside of their households for 14 days before the gathering. This will help reduce the risk of exposure.

We realize these are challenging times and appreciate your consideration of these protocols to help keep our residents and their families safe and healthy.

Coronavirus Update

By Community NewsNo Comments

After careful consideration for the health and safety of residents, employees, and family members, our community amended its visitor policy on Monday, March 16, and is restricting visitors from entering our community.
Please bookmark the LCS website for future updates and information regarding our community COVID-19 response and prevention measures already implemented, such as:
• Educating all staff and residents in social distancing guidelines
• Increasing the frequency and rigor of cleaning and disinfecting common community areas
• Implementing temporary visitor restrictions, including deliveries
• Canceling on-site large group social events and recreational activities
• Reviewing and executing our emergency preparedness and response program
• Asking residents and employees to reschedule travel plans and remain in our community
• Deploying an updated visitor advisory for communities and to campus
• Coordinating best practices across the broad, LCS partner network
• Making the Centers for Disease Control and Prevention’s COVID-19 prevention resources and recommendations available to all employees
All future updates regarding the COVID-19 response, including visitor policies, social distancing guidelines, and prevention recommendations, can be found here. LCS has also opened a national hotline for information. Call 855-998-4934. For local information about our community, please use 636-706-5100.

Coronavirus Update

By Community NewsNo Comments

Hello Clarendale of St. Peters community,

The health and safety of residents living in our community is our top priority, and we are closely monitoring the ongoing situation regarding the coronavirus (COVD-19). We understand that COVID-19 is on everyone’s mind, and we want to be communicative and transparent in the steps Clarendale of St. Peters is taking to prepare our community during this unprecedented event. Our team has been working tirelessly to prepare for possible scenarios related to COVID-19.

We’ve developed a series of precautionary steps that our community is implementing to help reduce everyone’s risk of COVID-19. Additionally, you can access updates at the following website.

Our community is:

-Continuing to follow the guidance from both the CDC and local health authorities
-Increasing the frequency and rigor of cleaning and sanitizing common community areas
-Encouraging a temporary reduction in visitation and deliveries
-Reducing on-site group social events and recreational activities
-Reviewing our emergency preparedness and response program
-Asking residents to communicate any travel plans
-Coordinating best practices and across our large partner network
-Making the CDC’s COVID-19 prevention resources and recommendations available to all residents

According to the CDC, many of our residents are at a higher risk for serious illness, and we’re providing all residents and their families with the most up-to-date guidance from the CDC and local health officials on the steps they can take to reduce the risk of COVID-19.

We are strongly encouraging all our residents to follow the CDC’s guidelines for individuals at higher risk, which includes:

-Avoiding crowds and large social gatherings
-Regularly cleaning and disinfecting personal spaces
-Avoiding touching your face
-Regularly washing your hands with soap and water for at least 20 seconds
-Stay in your residence if you are showing flu-like symptoms or are sick with respiratory illness, including fever, and coughing

These are simple yet important steps that we should all be taking to protect ourselves and our community.

Our teams are staying in communication with local health officials and will share regular updates on COVID-19. For more the most up to date information and personal health recommendations, please visit the websites below:

Updates from LCS:

COVID-19 Prevention Recommendations:
COVID-19 Symptoms:
What To Do If You Think You Are Sick:

Coronavirus Update

By Community NewsNo Comments

The health, safety and well-being of our residents, employees and families is always a priority at our community. With the coronavirus (COVID-19) in the news and in the minds of many, we want to address actions, which are taking place related to this concern.

Some of the actions we are addressing include:

  • Consistent updates and communication to those who live and work at the community.
  • Evidence-based precautions that align with guidelines provided by the CDC.
  • Reviewing emergency preparedness and response measures in the event that a virus impacts our community or the surrounding area.
  • Changes to our travel and visitation guidelines for all employees, partners and guests.

We are closely monitoring local, state and federal health agencies to ensure we can respond quickly and effectively to protect our community and mitigate risks of an outbreak.

We will continue to remain vigilant in our efforts to preserve the health and safety of our community.

If you have questions, concerns or need more information, please contact or (636) 706-5100.

Helpful Resources

Centers for Disease Control

World Health Organization

Missouri State Health Department 

Clarendale of St. Peters Names Executive Director and Announces Their All-New Senior Living Community Information Center is Now Open

By Community News

St. Peters, Missouri (July 2, 2019) – Clarendale of St. Peters, the senior living community currently under construction off I-70 at the intersection of Mexico Road and Dubray Drive in St. Peters, has hired Mark Golliday to serve as executive director of their independent living, assisted living and memory care community. With the community scheduled to open early next year, a new information center has been opened at 1 Mid Rivers Mall Drive, Suite 230.


“I’m delighted to be joining Clarendale of St. Peters—especially now,” says Golliday. “It will be a pleasure greeting St. Charles County seniors and their families at our information center and introducing them to Clarendale, which will offer a unique combination of residential amenities, exceptional hospitality services and social opportunities seldom found in other senior living communities.”


Golliday brings more than 32 years of experience in senior living to his executive leadership role at Clarendale of St. Peters, including a Nursing Home Administrator license in Missouri.  Additionally, his resume demonstrates a proven commitment to service with more than 29 years in the United States Army and United States Army Reserves, concluding with a rank of Command Sergeant Major. Golliday holds a Bachelor of Science degree in Management, as well as a Master of Business Administration and a Master of Science Administration from Lindenwood University.


“I know St. Peters seniors and their families will appreciate the unique benefits of village-style living. Clarendale of St. Peters will offer a gracious, comfortable residential setting that helps residents live life to the fullest, staying connected to the people, places and things they most enjoy,” Golliday says.


Located approximately 30 miles east of metropolitan St. Louis via I-70 at the intersection of Mexico Road and Dubray Drive in St. Peters, Clarendale of St. Peters will offer independent living, assisted living and memory care under one roof with a focus on connected living.


Golliday explains: “At Clarendale of St. Peters, the emphasis is on services and programs that provide the opportunity to stay a part of, and involved in, mainstream living, as well as fostering relationships with family and others outside the community. Residents will be right in the heart of it all—just one mile from St. Charles County’s largest shopping center—Mid Rivers Mall. Shopping options, restaurants and a 14-screen Marcus Theatre are practically at your door. Plus, Barnes-Jewish St. Peters Hospital is less than three miles away for added peace of mind.”


The all-inclusive retirement living community will offer a variety of floor plan options. Residents may choose from private one- and two-bedroom apartments in both independent living and assisted living. Studio suites will also be available in assisted living and memory care. Residents will enjoy access to community spaces for socializing and entertaining, including a restaurant-style dining room and casual bistro, a pub, craft room, salon and fitness center.


In addition to on-site Clarendale health and wellness opportunities, including exercise classes and cardio/strength equipment, residents will find the St. Peters Rec-Plex located just under two miles away. Memberships are available at a senior discount with access to active older-adult programs, including age-restricted 50+ fitness classes, aqua aerobics in the indoor pool and a walking club with scheduled sessions on the indoor rubberized track.


For more information about the community, Golliday may be reached at the information center located at 1 Mid Rivers Mall Drive, Suite 230 in St. Peters, or by phone at (636) 706-5100. Details are also available on the community’s website at


Clarendale of St. Peters is one of a series of Clarendale senior living communities from
developer-builder Ryan Companies US, Inc. Life Care Services will manage the property. For more information, visit and


About Ryan Companies US, Inc.

Ryan Companies US, Inc. is a third-generation, family-owned national developer, designer, capital investment consultant, builder and real estate manager specializing in fully integrated solutions for over 75 years. Key market sectors include: retailers, industrial, healthcare, senior living, and corporate build-to-suit; and product experience includes work on office, retail, mixed-use, hospitality, multi-housing, industrial, medical office building, senior living, distribution center, public sector, and mission-critical facilities. Ryan serves customers throughout the United States with offices in the North, Midwest, Great Lakes, SouthEast, SouthCentral, SouthWest and West regions. Ryan was named the 2007 National Developer of the Year by NAIOP, the Commercial Real Estate Development Association. For more information, visit


About Life Care Services

Life Care Services®, An LCS ® Company, leads the way in senior living with over 40 years of proven experience. This innovative leadership brings passion and performance through strong financial stewardship, lifestyle-centered services as well as high quality health services in communities as unique as the individuals who live in them.