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Clarendale of St. Peters Residents Benefit From Medical Expertise

By Community NewsNo Comments

Clarendale of St. Peters will benefit from the expertise of the EverSafe 360° Medical Advisory Board. Seven medical, academic, and health care professionals will advise on the latest health and wellness technologies, innovations, and practices for senior living communities managed by Life Care Services.

“The EverSafe 360° Medical Advisory Board includes physicians and scientists who specialize in epidemiology, mental health, infectious diseases and indoor air quality,” says Rick Exline, executive vice president/senior managing director of Life Plan Communities. “These experts will provide real-time guidance to help ensure the safety and security of our residents and employees.” The advisory board will evaluate research and recommend health care delivery models for senior living care levels.

The COVID-19 pandemic identified an industry need for solutions that enhance the senior living experience. Focusing on its 50 years of industry leadership, LCS developed EverSafe 360° as the new standard for residents and staff’s overall safety.

“The depth and breadth of knowledge offered by this group of medical professionals will make a positive impact on resident health and wellness,” says Dr. Roy S. Rogers, III, M.D. Dr. Rogers sits on the medical advisory board and lives in a community managed by Life Care Services. “Our input will play a significant role in developing community disaster plans. As a group, we’ll ensure the health and wellness-related issues, regulatory protocol, and clinical outcome strategies are incorporated.

In addition to Dr. Rogers, the EverSafe 360° Medical Advisory Board includes:

Dr. Jamison Feramisco, M.D., Ph.D., founding president and chair of Apri Health, an international data analytics and clinical change company.
Joseph N.S. Eisenberg, Ph.D., a researcher who integrates disease transmission models with field studies to study environmental determinants of infectious diseases.
Dr. Shishir V. Shah, D.O., co-implemented one of the most extensive wound care/hyperbaric clinical delivery models in the U.S.
Dr. Chantal Walsh, M.D., certified medical director by The Society of Post-Acute and Long-Term Care Medicine.
Dr. Stephanie Taylor, M.D., named one of the top 20 women to watch in health care engineering by Engineered Systems.
Dr. Elliott Kroger, M.D., listed in Chicago Magazine’s Top 500 Doctors in 1997 and 2001.
Dr. Roy S. Rogers, III, M.D., retired physician and resident at a community managed by Life Care Services; recipient of the Master Dermatologist Award.
EverSafe 360° is all-encompassing and focuses on the emotional and physical aspects of keeping everyone as safe as possible to enjoy their “best life” experience at an LCS community. The program is delivered with the care and compassion that allows LCS to quickly and comprehensively alleviate any concern around safety measures.
For more information about EverSafe 360°, click here.

Anna Jensen, Director of Memory Care, Now a Certified Dementia Practitioner®

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Although our Director of Memory Care, Anna Jensen, already had more than 21 years of senior living experience, and solid credentials in memory care, she pursued additional certification and completed training last November to become a Certified Dementia Practitioner (CDP).

“I am always looking to continue my education—as well as stay up-to-date on current trends,” Jensen explains. “With the CDP, those accomplishments are simply documented formally. Combined with my past education, the new training provided insights into new approaches and additional good ideas for memory care staff training at Clarendale of St. Peters.”

To earn certification, a CDP completes extensive training in the area of Alzheimer’s and other forms of dementia. Each student receives resources to support key aspects of dementia care, including communication techniques, disruptive behaviors interventions and tools for addressing concerns such as wandering, aggressive behaviors and poor nutrition.

According to the National Council of Certified Dementia Practitioners, certification helps assure families that their loved ones will receive sensitive care by a trained and certified health care professional. There’s a reduced risk of injury and confidence that comes with understanding that CDPs know the appropriate activities for individuals with Alzheimer’s and dementia. Also, a CDP is certified to provide sensitive psychosocial support to both residents and families, including education and training in the areas of end-of-life care and comfort measures for end-stage dementia.

“My career journey has been driven by a desire to create a better quality of life for those who live and work in senior living,” says Jensen. “I believe the best way to give older adults a much-deserved, rewarding lifestyle is through teamwork and family. As time goes on, the CDP will help me to better train our staff and families in how to create the best possible home for our residents.”

Jensen’s past experience includes serving as a Certified Nursing Assistant, Licensed Practical Nurse, Social Service worker, and Sales representative.  Additionally, she holds two degrees from Lindenwood University—a bachelor’s degree in health management and master’s degree in Gerontology, as well as a Nursing Home Administrator’s license.

Life Care Services Ranked Highest in Customer Satisfaction by J.D. Power

By Community NewsNo Comments

Life Care Services Ranked Highest in Customer Satisfaction

It’s a Proud Time to Live at Clarendale of St. Peters

Our management company, Life Care Services®, An LCS® Company, ranked highest in customer satisfaction with independent living senior living communities two years in a row — and we have you to thank for it. This award demonstrates that residents and their families are receiving the care and service they absolutely deserve.

The award for Highest in Customer Satisfaction among Independent Living Senior Living Communities encompasses six individual resident-experience factors. We’re excited to say that, not only did Life Care Services win the overall category, but it also ranked highest within each of the six factors:

• Resident activities
• Community staff
• Price paid for services received
• Resident apartment/living unit
• Community building and grounds
• Dining

“Life Care Services is privileged to serve nearly 40,000 seniors across the nation. We are honored to be ranked highest in customer satisfaction with independent senior living communities for two years in a row by J.D. Power,” says Joel Nelson, president and CEO of LCS, the parent company of Life Care Services. “This award represents the voice of our residents and is a testament to our commitment to serve the customer first and foremost.
Nelson notes this year’s award is especially meaningful given the unique circumstances of the pandemic. “I’d like to recognize the heroic efforts of our community staff who serve residents each and every day. Their diligence and perseverance provides residents with the best senior living experience possible,” says Nelson.
Life Care Services ranked highest in independent living resident overall satisfaction with a score of 855 in the J.D. Power 2020 U.S. Senior Living Satisfaction Study. The study is based on responses from 4,992 residents, or their decision-maker, living in an independent, assisted-living or memory care community within the previous three years.

What Does This Mean for our Residents?

We are deeply grateful to know that our hard work is valued, and we at Clarendale of St. Peters want to assure residents, family, friends and staff that we will continue to improve, evolve and innovate to provide the newest offerings to meet the needs of current and future residents.

If you’d like to know more about the way we enrich the lives of our residents, send us a message on our contact page.

Life Care Services received the highest score among independent senior living communities in the J.D. Power 2019-2020 U.S. Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit jdpower.com/awards for more details.

COVID Update – Fall and Winter Celebrations

By Community News, COVID-19No Comments

Dear Clarendale of St. Peters community,

As we begin to plan for fall and winter celebrations, Clarendale of St. Peters has established precautionary measures to reduce the risk of exposure to COVID-19 and help keep residents and employees safe. We realize the upcoming weeks are traditionally a time of family gatherings and special events, yet the health and safety of our employees and residents remain our top priority.

Our community continues to follow the guidance from the Centers for Disease Control and Prevention and local health authorities. We also encourage our employees, residents and their families to follow the additional protocols provided for fall and winter celebrations:

• When possible, host events outdoors instead of indoors.
• Limit the number of invited guests.
• Follow social distancing guidelines.
• Encourage guests to bring their own face mask, hand sanitizer and other supplies.

Of special importance, if you are planning in-person holiday gatherings with people outside of your household, consider asking all guests to strictly avoid contact with people outside of their households for 14 days before the gathering. This will help reduce the risk of exposure.

We realize these are challenging times and appreciate your consideration of these protocols to help keep our residents and their families safe and healthy.

Coronavirus Update

By Community NewsNo Comments

After careful consideration for the health and safety of residents, employees, and family members, our community amended its visitor policy on Monday, March 16, and is restricting visitors from entering our community.
Please bookmark the LCS website for future updates and information regarding our community COVID-19 response and prevention measures already implemented, such as:
• Educating all staff and residents in social distancing guidelines
• Increasing the frequency and rigor of cleaning and disinfecting common community areas
• Implementing temporary visitor restrictions, including deliveries
• Canceling on-site large group social events and recreational activities
• Reviewing and executing our emergency preparedness and response program
• Asking residents and employees to reschedule travel plans and remain in our community
• Deploying an updated visitor advisory for communities and to campus
• Coordinating best practices across the broad, LCS partner network
• Making the Centers for Disease Control and Prevention’s COVID-19 prevention resources and recommendations available to all employees
All future updates regarding the COVID-19 response, including visitor policies, social distancing guidelines, and prevention recommendations, can be found here. LCS has also opened a national hotline for information. Call 855-998-4934. For local information about our community, please use 636-706-5100.

Coronavirus Update

By Community NewsNo Comments

Hello Clarendale of St. Peters community,

The health and safety of residents living in our community is our top priority, and we are closely monitoring the ongoing situation regarding the coronavirus (COVD-19). We understand that COVID-19 is on everyone’s mind, and we want to be communicative and transparent in the steps Clarendale of St. Peters is taking to prepare our community during this unprecedented event. Our team has been working tirelessly to prepare for possible scenarios related to COVID-19.

We’ve developed a series of precautionary steps that our community is implementing to help reduce everyone’s risk of COVID-19. Additionally, you can access updates at the following website.

Our community is:

-Continuing to follow the guidance from both the CDC and local health authorities
-Increasing the frequency and rigor of cleaning and sanitizing common community areas
-Encouraging a temporary reduction in visitation and deliveries
-Reducing on-site group social events and recreational activities
-Reviewing our emergency preparedness and response program
-Asking residents to communicate any travel plans
-Coordinating best practices and across our large partner network
-Making the CDC’s COVID-19 prevention resources and recommendations available to all residents

According to the CDC, many of our residents are at a higher risk for serious illness, and we’re providing all residents and their families with the most up-to-date guidance from the CDC and local health officials on the steps they can take to reduce the risk of COVID-19.

We are strongly encouraging all our residents to follow the CDC’s guidelines for individuals at higher risk, which includes:

-Avoiding crowds and large social gatherings
-Regularly cleaning and disinfecting personal spaces
-Avoiding touching your face
-Regularly washing your hands with soap and water for at least 20 seconds
-Stay in your residence if you are showing flu-like symptoms or are sick with respiratory illness, including fever, and coughing

These are simple yet important steps that we should all be taking to protect ourselves and our community.

Our teams are staying in communication with local health officials and will share regular updates on COVID-19. For more the most up to date information and personal health recommendations, please visit the websites below:

Updates from LCS: https://www.lcsnet.com/covid-19-update/

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html
COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html
What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Coronavirus Update

By Community NewsNo Comments

The health, safety and well-being of our residents, employees and families is always a priority at our community. With the coronavirus (COVID-19) in the news and in the minds of many, we want to address actions, which are taking place related to this concern.

Some of the actions we are addressing include:

  • Consistent updates and communication to those who live and work at the community.
  • Evidence-based precautions that align with guidelines provided by the CDC.
  • Reviewing emergency preparedness and response measures in the event that a virus impacts our community or the surrounding area.
  • Changes to our travel and visitation guidelines for all employees, partners and guests.

We are closely monitoring local, state and federal health agencies to ensure we can respond quickly and effectively to protect our community and mitigate risks of an outbreak.

We will continue to remain vigilant in our efforts to preserve the health and safety of our community.

If you have questions, concerns or need more information, please contact ClarendaleofStPetersLIFE@ClarendaleofStPeters.com or (636) 706-5100.

Helpful Resources

Centers for Disease Control

World Health Organization

Missouri State Health Department